Privacy Policy – Whole

Last Updated: Tuesday, August 26, 2025

1. Introduction

Welcome to Whole (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile app, Whole—an AI-driven, emotionally intelligent journaling and check-in companion designed to support emotional well-being, identity, and healing journeys. This policy applies to all users worldwide.

2. Information We Collect

A. Personal Information You Provide

  • Account Details: Email address (if you choose to create an account).

  • Profile Info: Optional details like name, birthdate and time, state and country of birth, personality framework preferences (Enneagram, MBTI, etc.).

  • Journal Entries & Emotional Data: Mood meter inputs, emotional mapping, reflections in journaling exercises, dream entries, and other expressive content.

B. Automatically Collected Data

  • Device & Usage Data: Device type, OS version, app usage patterns, crash logs.

We design Whole to respect emotional safety—your content is private and securely stored.

3. How We Use Your Information

We use your data to:

  • Provide personalized journaling prompts and insights tailored to your mood, identity frameworks, astrology, and emotional context.

  • Power AI-driven features that learn and adapt to your emotional style.

  • Improve app performance and experience through analytics and testing.

  • Communicate updates, policy changes, or support messages (if you opted in).

4. How We Share Information

We DO NOT sell your personal or journaling data. Your entries are yours alone. We only share data when:

  • With Consent: You choose to share an entry or insight externally.

  • With Service Providers: Technical service providers (e.g., hosting, analytics) under contract to protect your data.

  • For Legal Compliance: When required by law or to protect rights (e.g., in response to valid subpoenas).

5. Your Privacy Rights

  • Access: Request a copy of your stored data.

  • Correction: Update or correct your personal information.

  • Deletion: Request deletion of your account and associated data.

  • Withdrawal of Consent: Revoke permissions as permitted by law.

To initiate requests, contact us at: support@wholeappjournal.com

6. Sensitive Data & Additional Protections

Your emotional and identity-related data is deeply personal. We treat this as sensitive and implement strong safeguards, including encryption at rest, secure backups, and strict internal access controls.

If you reside in jurisdictions with privacy laws such as GDPR or CCPA, you may have additional rights, including data portability or the right to object to automated decision-making. Please reach out to us to exercise them.

7. Data Retention & Security

  • We retain your personal and journaling data for as long as your account is active.

  • When data is deleted, backups may persist briefly for security and recovery before full erasure.

  • We use industry-standard encryption, secure servers, and best practices to protect your data.

8. Child Privacy

Whole is not intended for users under 13 years of age. We do not knowingly collect data from children. If we become aware of such data, we will promptly delete it.

9. Policy Updates

We may update this Privacy Policy from time to time—for example, to enhance clarity or ensure compliance. When we do, we’ll:

  • Update the “Last Updated” date.

  • Notify you within the app and via email (if applicable) for significant changes.

10. Apple & Google Compliance

  • We provide transparent disclosures in our App Store Privacy Label (iOS) and Google Play Data Safety section, summarizing the types of data collected, their purposes, and any third-party sharing.

  • A link to this privacy policy is available in our app’s store listing and within the app’s User Profile Settings → Date & Privacy section.

Contact Us

If you have questions or wish to exercise your rights, please reach out:
Email: support@wholeappjournal.com